Possible Processes to Offshore

Offshoring business processes is now possible even for small businesses. Whether you’ve set up offices abroad before or this is your first time, we work with you to develop a customized plan and timeline for your company, no matter where you are in the process---from deciding what to offshore and where, to helping you with specific local queries on an office you already have.

Outsourcing Business Processes

Outsourcing Editorial services:

Copywriting and proofreading are tasks that people get specific training for, but in most companies for whom publishing is not a core function, this task often gets relegated to anyone who has a spare moment. International copywriters and editors can help you with various print and online editorial needs. You can choose to offshore website copywriting, print publication copywriting, proofreading, press release copywriting, or even the drafting of business documents.

Outsourcing Accounting and Bookkeeping:

Basic accounting functions, such as monthly and annual financial statements and corporate expenditures and invoicing can be handled abroad, and since your international employees will be dedicated to serving you, they can learn US tax laws and provide much more specific bookkeeping functions than outsourcers.

Outsourcing Research:

Every new idea or initiative should be backed up by extensive research to minimize risk. However, it is usually difficult to make time in a regular employee’s schedule to conduct this research. Employees abroad can conduct regular customer and market research, investigate the potential gain and pitfalls of new strategies---all with more know-how and consistency than an intern.

Outsourcing Supply Chain Management:

Offshore offices can handle invoices and inventory management and keep track of distributors and manufacturers so you can focus on product development and business development.

Outsourcing Customer Service and Help Centers:

Customer service representatives who are not only fluent in English but also understand American service customs can handle customer inquiries politely and efficiently so that your home employees can concentrate on other work without interruption.

Outsourcing Website Design and Maintenance:

There are quality designers abroad who have vast experience in designing, coding, updating and maintaining websites, adding news and new features whenever you need them to. They can help keep your company a dynamic presence on the web, and since they work for you, they can maintain a level of branding consistency that is difficult to get from freelancers.

Outsourcing Server Management:

These days, even small companies can benefit from having their own in-house server to provide for websites, email accounts, and databases. Maintaining and updating the server can easily be handled remotely and reliably by an overseas office.

Outsourcing Printing Services and Design Services:

Every company needs to design logos, pamphlets, newsletters and other printed materials. Designers, writers and printers abroad can help you create compelling and attractive content less expensively than in the US.

Outsourcing Data Entry and Database Management:

Companies with heavy customer data or records, or where new information is constantly flowing in from your online customers often need dedicated staff to keep track this information. Your overseas staff can manage this to improve CRM and marketing efforts.

Outsourcing Computer Programming:

As your business grows, the need for new programs to help your sales force and other departments also grows. Talented programmers and code writers abroad can create and maintain these programs for a fraction of the cost.

Outsourcing Marketing Services:

Moderating online forums, hosting online chats, maintaining a presence on social marketing websites can all be managed from abroad. Dedicated, English-speaking employees will give these areas the attention they deserve with the right cultural touch

Outsourcing Back Office Processes:

Many other administrative or operational responsibilities that your company needs to accomplish can also be handled abroad.